Shipping policy

1001 Knots Shipping Policy

We offer complimentary worldwide shipping on all orders. Please note that customers outside the United States are responsible for any applicable customs duties and import fees. If a package is held, delayed, or discarded by customs, we will not be responsible for reshipment or refund.

Delivery Timeframes

Hand-Tufted Rugs: Estimated delivery within 2 to 8 weeks. For rugs over 11 feet wide, please allow an additional 4 to 12 weeks for production and delivery.
Hand-Knotted Rugs: Estimated delivery within 10 to 30 weeks. For rugs over 11 feet wide, please allow an additional 4 to 12 weeks for production and delivery.
Cotton Flatweave Rugs: Estimated delivery within 4 to 12 weeks.
Jute Rugs: Estimated delivery within 1 to 3 weeks.

Signature Requirement

For orders exceeding $3,000, a signature will be required upon delivery to ensure secure receipt.

For any questions regarding shipping or delivery timelines, contact our care team for further assistance.